Privacy Policy

Last updated: 7th September 2025

This Privacy Policy explains how J Marie Collective Ltd (“J Marie Collective”, “we”, “us”) collects, stores and uses your personal information when you use our website: https://jmariecollectiveltd.com (the “Website”).

We respect your privacy and are committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions, please contact us at:
📧 [email protected]
📮 72 Cardigan Street, Luton, LU1 1RR, United Kingdom

1. What information do we collect?

We may collect the following personal information when you interact with our Website or place an order:

  • Your name and contact details (email, phone, billing and delivery address).
  • Order and payment details (payment card details are processed securely by our payment provider; we do not store full card numbers).
  • Marketing preferences (whether you’ve opted in to hear from us).
  • Technical data such as IP address, browser type, and cookie data (see Section 7).

We do not knowingly collect data from children under 13.

2. How do we use your information?

We use your personal information to:

  • Process and deliver your orders.
  • Manage your account and provide customer support.
  • Communicate with you about your order or our services.
  • Send marketing emails if you have opted in (you can unsubscribe anytime).
  • Improve our Website and prevent fraud.
  • Meet legal and regulatory obligations.

We may also use anonymised data for analytics and reporting, but you will not be identifiable from this information.

3. Sharing your information

We only share your personal data with:

  • Service providers who help us run our Website, process payments, deliver orders, and provide analytics. They act under our instructions and must protect your data.
  • Legal or regulatory authorities where required by law.
  • A buyer or potential buyer if our business is sold or merged.

We do not sell your personal data to third parties.

4. International transfers

Some of our trusted service providers may process data outside the UK. Where this happens, we ensure safeguards are in place (e.g. UK-approved standard contractual clauses).

5. Your rights

You have the following rights over your personal data:

  • Access – request a copy of the data we hold.
  • Correction – update or fix inaccurate data.
  • Erasure – request deletion where data is no longer needed (“right to be forgotten”).
  • Restriction – limit how we process your data.
  • Portability – request transfer of your data to another provider.
  • Objection – opt out of marketing or processing based on legitimate interests.
  • Withdraw consent – where processing relies on your consent.

To exercise these rights, email us at [email protected] We aim to respond within one month. You also have the right to complain to the UK Information Commissioner’s Office (ICO) via ico.org.uk.

6. Marketing

If you opt in, we may email you about new products, offers and updates. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

7. Cookies

Our Website uses cookies to:

  • Make the site work (essential cookies).
  • Track visitor behaviour for analytics (optional cookies).
  • Remember basket items between visits.

You can manage or disable cookies through your browser settings. For more info, see aboutcookies.org.

8. Data retention

  • Order records: 6 years (for tax and accounting).
  • Marketing data: until you unsubscribe or after 24 months of inactivity.
  • Technical/cookie data: in line with our cookie settings.

9. Security

We take technical and organisational measures to protect your personal data. However, no system is completely secure; transmission over the internet is at your own risk.

10. Other websites

Our Website may contain links to third-party sites. We are not responsible for their privacy policies. Please read those carefully.

11. Changes to this Privacy Policy

We review this policy regularly. Updates will be posted on this page with a new “last updated” date.

Contact us

📧 Email: [email protected]
📮 Address: 72 Cardigan Street, Luton, LU1 1RR, United Kingdom